Delivery Information

Each product page has a details section which has information on items such as delivery and turnaround times. Further general information below:

Turnaround

Please refer to this icon on each product page for more information. Generally turnaround times are:

  • 2-7 Days for stock items.
  • 2-4 Weeks for small items.
  • 4-8 Weeks for larger / multiple items.
  • 8-12 Weeks for high quantity of items.

Please note for made to measure items the turnaround time is from approval of drawings and NOT the order date.

Delivery

Delivery is by either courier or our personal delivery service.

The courier service is usually used to deliver smaller items with a weight limit of 50kg and a maximum length of 1.5m per parcel. A delivery can comprise multiple parcels with no limit on total weight. 

The personal delivery is usually used to delivery larger or heavier items. This could be where one of your parcels is more than the 50kg limit / the 1.5m maximum length or for orders with a large quantity of items.

Both our delivery services are usually made by one person and is a front door delivery only. Therefore if you order includes a large item you may be required to provide some help to the driver.

For our personal delivery we can only offer limited dates. 

Rates

Free ( No Items over 1.5m or Total 50kg )
£90+VAT ( Items over 1.5m or Total 50kg ) 

Extremely Large / Bespoke items are subject to an additional delivery charge and will be calculated and quoted according. The rate is calculated by delivery address and the size(s) of your item(s).

Assembly

All of our products are flat packed for shipping and assembly on site. Our standard products have been designed to enable easy self-assembly and instructions are provided.

Alternatively we can provide an assembly service for an additional cost. This is usually based on a 10-20% of your order cost with a minimum charge of £100.